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A legal disclaimer

Privacy Policy

 

Last updated: 9/05/2025

LM Kay Group (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information in connection with our property management, cleaning, maintenance, decoration, and short-let services, including Airbnb hosting.

 
1. Information We Collect
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We may collect the following types of personal information when you use our website or services:

  • Name and contact details (email, phone, address)

  • Property information (location, access instructions, condition reports)

  • Payment and billing information (via secure third-party providers)

  • Booking and service preferences

  • Communication records (calls, emails, form submissions)

 
2. How We Use Your Information

We use your information to:

  • Deliver and manage our services

  • Arrange maintenance, cleaning, decoration, and Airbnb guest services

  • Manage billing, quotes, and service agreements

  • Communicate important updates

  • Comply with legal or regulatory obligations

We do not sell or share your personal data for marketing purposes.

 
3. Who We Share Your Data With
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We may share data only as necessary with:

  • Trusted subcontractors (cleaners, decorators, maintenance staff)

  • Professional advisors and legal authorities (when required by law)

  • Airbnb or similar platforms (for property listings and management)

All third parties are required to protect your data and use it only for agreed purposes.

 
4. Data Protection and Security
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We use secure servers, strict access controls, and staff training to ensure your data is protected from unauthorised access, misuse, or loss.

 
5. Your Rights
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You have the right to:

  • Access and correct your data

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent for marketing or optional communications

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To make a request, contact us at: [Insert Email Address]

 
6. Cookies and Tracking
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We may use cookies or tracking tools to enhance your experience and analyse anonymous traffic data. You can manage cookies via your browser settings.

 
7. Legal Disclaimer
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All content provided by LM Kay Group is for general informational purposes only. We make no guarantees about the accuracy, completeness, or reliability of any information on our website or provided in service discussions. Any reliance placed on such material is strictly at your own risk. We are not liable for any loss arising from such use, except as required under UK law.

 
8. Updates to This Policy
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We may update this Privacy Policy from time to time. Please check this page for the latest version. Continued use of our services implies acceptance of any changes.

 
Contact Information
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LM Kay Group
📍 Registered in the UK
📄 Company Number: 12054067 
💼 VAT Number: 325997360
📧 Email: info@lmkaygroup.com
📞 Phone: 07810801041

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