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Terms & Conditions

Welcome to the LM Kay Group website. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. If you disagree, please do not use our site or services. Last updated: 9/05/2025

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  • 1. About Us
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  • LM Kay Group is a UK-based provider of property management, cleaning, maintenance, decoration, and serviced accommodation solutions, including complete Airbnb management.

  • Company Number: 12054067

  • VAT Number: 325997360

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  • 2. Use of Our Website
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  • The content on this website is for general information only.

  • You may not use this website for unlawful or unauthorised purposes.

  • We reserve the right to restrict or terminate access to the site at any time.

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  • 3. Services and Agreements
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  • All services are subject to a signed agreement or confirmation of terms via email.

  • Quotes are valid for 14 days unless otherwise stated.

  • Certain services (e.g., Airbnb management, decoration-for-rent-free offers) are subject to eligibility and may require property inspection or landlord approval.

  • We reserve the right to refuse service where necessary, including for non-compliance or unsafe environments.

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  • 4. Payment Terms
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  • Payments are due as per the service agreement or invoice terms.

  • Late payments will incur 4% weekly interest charges or service suspension.

  • Monthly maintenance or subscription services must be paid in advance unless agreed otherwise.

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  • 5. Liability Disclaimer
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  • We take all reasonable care in providing our services.

  • LM Kay Group is not liable for indirect, incidental, or consequential damages arising from using or being unable to use our services or website.

  • We do not guarantee uninterrupted or error-free service, but we will aim to resolve any issues promptly.

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  • 6. Cancellations and Refunds
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  • Cancellations for scheduled services must be made at least 24 hours in advance.

  • Refunds, where applicable, will be assessed based on the nature of the service and prior agreement.

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  • 7. Intellectual Property
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  • All content, branding, logos, and materials on this website are the property of LM Kay Group.

  • You may not copy, reproduce, or redistribute any content without our prior written permission.

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  • 8. Changes to Terms
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  • We reserve the right to update these Terms & Conditions at any time. Changes will be posted here and your continued use of the site or services implies acceptance.

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  • 9. Governing Law
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  • These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.

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